Privacy Policy (POPIA Compliant)

Last updated: 05 February 2026

This Privacy Policy explains how Load Shedding Solution (Pty) Ltd (Registration: 2023/837227/07), trading as PowerPulse Innovations (“we”, “us”, “our”), collects, uses, stores and protects personal information when you use our website or submit your details through our forms.

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

1. Who We Are

Legal Entity: Load Shedding Solution (Pty) Ltd
Trading Name: PowerPulse Innovations
Registration Number: 2023/837227/07
Country: South Africa

If you have questions about this policy, you may contact us via the contact details provided on our website.

2. What Personal Information We Collect

We may collect and process the following personal information:

• Full name and surname
• Email address
• Mobile number
• Company name (if applicable)
• Job title (if applicable)
• Location (province/country)
• Information you submit in a message field
• Website usage data (such as IP address, browser type, device type, pages visited and referral source)

3. How We Collect Personal Information

We collect personal information when you:

• Fill in a form on our website
• Register interest in an investment opportunity
• Request a brochure, investor pack, or contact
• Subscribe to updates
• Contact us by email or phone
• Interact with our website through cookies or analytics tools

4. Why We Collect Personal Information (Purpose)

We collect and use your personal information for the following purposes:

• To respond to enquiries and requests
• To provide information about our products and services
• To provide investment-related information where requested
• To send requested documents (such as an investor pack)
• To contact you to schedule a meeting or call
• To improve website performance and user experience
• To comply with legal obligations

5. Legal Basis for Processing

We process personal information based on one or more of the following lawful grounds:

• You have given consent (e.g., submitting a form)
• Processing is necessary to take steps requested by you
• Processing is necessary for our legitimate business interests
• Processing is required by law

6. Sharing of Personal Information

We do not sell your personal information.

We may share personal information only when necessary, including with:

• Professional advisors (such as legal or accounting services) where required
• Authorities or regulators if legally required

All service providers are required to protect your information and only process it for the intended purpose.

7. International Transfers

If we use service providers that store or process information outside South Africa, we will ensure that appropriate safeguards are in place and that your information remains protected.

8. Data Retention

We retain personal information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Where information is no longer required, we will securely delete or anonymise it.

9. Security Measures

We take reasonable technical and organisational measures to protect personal information, including:

• Secure hosting and access controls
• Password protection and authentication
• Limited access to authorised personnel
• Secure storage of form submissions
• Protection against unauthorised access, loss, misuse or disclosure

However, no internet transmission is completely secure, and you submit information at your own risk.

10. Your Rights (POPIA)

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Object to processing in certain circumstances
• Withdraw consent at any time (where processing is based on consent)
• Request that we stop sending marketing communications

To exercise your rights, please contact us using the contact details on our website.

11. Direct Marketing

If you submit your details, we may contact you regarding the request you made (such as an investor pack or meeting).

If we send any marketing communications, you may opt out at any time by following the unsubscribe instructions or contacting us directly.

12. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Understand visitor behaviour
• Measure advertising performance (such as LinkedIn campaign tracking)

You can disable cookies in your browser settings. Some website functionality may be affected.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

We recommend reviewing the privacy policies of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.

15. Complaints

If you believe we have not handled your personal information correctly, you may lodge a complaint with the Information Regulator (South Africa).